Cluster Group Sales Executive
Fairmont Hotels & Resorts
Fairmont Dubai, Dubai, United Arab Emirates
منذ 3 يوم

Summary of Responsibilities :

Reporting to the Director of Sales, Groups & Events, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offers professional, engaging and friendly service
  • Representing Fairmont values and service promises
  • Preparing, negotiating and sending proposals & contracts
  • Determine group rates based on evaluation with support of DORM
  • Regular follow ups to ensure highest possible conversion
  • Handles negotiations to ensure maximization of revenue income
  • Site inspections and entertainment to show case the property
  • Attends all internal meetings and provides update on group lead status'
  • Constant communication with operations team to ensure highest level of customer service
  • Managing a set of 20-25 (3rd Party) accounts in terms of sales calls, entertainments, received leads and conversion rate
  • KPIs / Activity Goals such as number of sales calls, entertainments, site inspections, received leads and conversion rate
  • Preparation of weekly, monthly and annual reports such as production reports , lead status reports, personal month end reports etc.
  • Preparation, communication and participation in FAM trip group / events
  • Constant interaction with Global Sales Office to ensure highest level of product knowledge for global KAM
  • Qualifications :

  • Experience in luxury hotel segment (5*)
  • Excellent communication skills (verbal and written)
  • Very good presentation skills (site inspections)
  • Understanding of Group operations (arrival procedures, meeting requirements, etc.)
  • Knowledge and experience with Microsoft Office is mandatory
  • Knowledge and experience with Opera is an advantage
  • Previous experience in MICE is mandatory
  • Team player with supportive attitude
  • Visa Requirements :

    Please notethat you must be eligible to live and work in Dubai. We will assist successfulapplicants with the visa process and provide flights and accommodation.

    APPLY TO DAY : Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!


    At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best.

    That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific -

    as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel.

    Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity.

    A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program.

    An exciting future awaits!

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