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Responsibilities :
Oversee personnel including receptionists, kitchen staff, and office employees.
Monitor employee performance and conduct regular evaluations to help improve customer service.
Collect payments and maintain records of budgets, funds, and expenses.
Welcome and register guests once they arrive.
Resolve issues regarding hotel services, amenities, and policies.
Organize activities and assign responsibilities to employees to ensure productivity.
Create and apply a marketing strategy to promote the hotel’s services and amenities.
Coordinate with external parties including suppliers, travel agencies, and conference planners.
Evaluate hotel performance and ensure compliance with health and safety rules.
Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
Today, Jumeirah is a Dubai national champion and an acclaimed luxury hospitality leader operating 24 Jumeirah branded properties (6,747 keys) in eight countries.
As exemplified through its flagship hotel, and global icon, Burj Al Arab, Jumeirah has transformed the way that luxury is defined.
In 2018, Jumeirah entered a phase of accelerated growth under the leadership of its new CEO, José Silva. We have seen unparalleled success in Dubai and regionally, and will build upon this expertise as it expands internationally.
In terms of strategy, Jumeirah Group will continue to own properties and grow through acquisition, as well as hotel management agreements.
Both new and existing markets have been identified for expansion across Middle East, Europe and Asia with the vision to take the brand global with each property clearly stamped with the Jumeirah signature, to make a strong statement within the industry.
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