Able to do diagnosis of jewelry interventionsand process quick services following brand guidelines.
Able to intervene on other products for quickservices.
Decide the best suitable repairapproach to reach expected lead-time with problem solvingattitude.
Ensures a high level of interventionto achieve the customer satisfaction
Manages hisresources to achieve the goals set in terms of quality, servicecontent as well as promised lead times and profitability
Uses all available means to improve the effectiveness ofhis service
Maintains proper environment,equipment, tools, spare part kit boxes, including precious metalfollow up.
Qualifications and requirements :
Minimum 3 years experience in Jewelry Repairand familiar with 18 Kt. Gold in different color andPlatinum
Familiar in the handling of differentsensitive materials : Gemstones, Semi-Precious Stones, Wood, Pearls,Ceramic, Resin, Coral, etc.
Familiar withFire-Soldering and Laser Welding; Skills in polishing ofJewelry
Able to determine uncommon inquiries andable to provide a problem solving solution
Basicwatchmaking knowledge to enable quick services
Familiar with Computer Skills.
Maintains all equipment and tool in optimum workingcondition,
Promotes the quality in order toavoid repeating errors.