Call Center
Automobile
Ajman, UAE
منذ 8 ساعات
source : Akhtaboot

Job Description and Requirements

  • Provide services or make sales directly to customers via the telephone or through email and instant messaging communications
  • Make and receive calls using a telephone headset
  • Read from a dynamic prepared script that applies to the situation at hand
  • Adjust scripts as necessary to target the individual interests of clients
  • Respond to customer queries with information about products and services or technical assistance
  • Collect customer information pertinent to business objectives, such as name, mobile number, address and financial information
  • Process order information; schedule appointments for test & Drivers training
  • Conduct surveys for market research; enter data into computer systems
  • Maintain detailed records of contacts
  • Acquire lead lists with names and telephone numbers of potential clients
  • Monitor performance in conjunction with personal goals and business objectives
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