Education : Bachelors Degree
Experience : 1 - 5 Years
Skills : The successful applicant will have previous experience within the legal industry and must be able to demonstrate :
A strong eye for detail
A good understanding of business processes and business systems
A self-motivate Individual who is able to work on his / her own or as part of a team
Excellent IT skills particularly Excel, Word and PowerPoint and the ability to manage an online booking system
Excellent Project management and planning skills
Excellent time management and organisation skills
Good report writing and data consolidation skills
Clear, precise written & spoken communication in English. Arabic would be of advantage but not a pre requisite.
The successful candidate must be qualified to University Degree Level
Responsibilities : Our Training department is looking for a competent, organised and self-motivated individual to set up and manage the booking and event management of our legal training sector.
The successful applicant must have experience of working in a corporate environment, possibly paralegal or legal administrative experience.
The applicant must demonstrate a strong ability to multi-task and be confident in communicating with professionals at all levels.
A good command of English (both written and spoken) is a must.
Description : *Set up internal systems to manage the booking process of over 3000 Lawyers per year
Manage the booking process from online / telephone booking, payment, information distribution through to attendance and training feedback
Manage the company budget to ensure cost savings are made wherever possible
Liaise with our IT department to ensure the effective management of the online booking system
Provide updates to the booking system where necessary
Provide all relevant information to each participant, handle problems / complaints and manage the rebooking process for cancellations
Manage all payments for all trainings booked
Daily consolidation of all funds taken, bookings made, trainers booked
Answer all incoming enquiries
Daily Management of the training schedule
Create reports for both internal use and for distribution with the Dubai Government.
Liaise with Creative Words training partners
Create reports for the finance department
Attend meetings along with the commercial director
Attend training sessions, where necessary and work within the training suite
Upsell other Creative Word services where appropriate
Liaise with the Creative Word Relationship Management team with non-training related inquiries.
Finance administration responsibilities
Follow up of tasks as set by the Operations Manager
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