Ux Researcher
منذ 5 يوم
source : Drjobs.ae

Yourresponsibilities :

  • Strategic
  • Drive a user-centereddesign approach. Influence the product direction and / or roadmapthrough UX.
  • You will collaborate across teams(flights, hotels, cross-product, CMS, etc.), departments (product,engineering, marketing, etc.
  • and channels (call center, retail,digital) when conducting UX research.

  • Discovery
  • Close collaboration withproduct owners, stakeholders and the development team to defineproblem statements, success metrics and facilitate a sharedunderstanding on the solutions.
  • Host workshopswith stakeholders to ensure alignment and that your solutions areaddressing all aspects of the problem statement.
  • Use discovery methods such as prototyping to define andtest solutions before delivery.
  • UXresearch
  • You will work in the UX researchteam, working closely with product teams to facilitate UX research.You will report to our Snr UX Researcher.
  • Workin close collaboration with UX Designers to design and executestudies that uncover user behavior and attitudes, and with a focuson solving problems, addressing our customers'
  • needs andidentifying opportunities to create optimal user experiences byknowing our customers.

  • Coordinate with UXDesigners in setting up and planning UX research.
  • Discover, validate, and iterate design solutions based onuser feedback through UX methods such as prototyping, usabilitytesting, interviews, and focus groups.
  • Definesuccess metrics, continuously craft A / B tests, analyze results toenable data-driven decisions, and ensuring a positive impact inimproving the user experience.
  • Deliver andcommunicate insights in creative and engagingpresentations.
  • Develop and maintain customerjourney (through quantitative and qualitative research).
  • Build and maintain our customer test group.
  • You will be liaising with the Senior UX researcher in theco-development and tracking of consumer-research needs andgoals
  • Create a UX research pipeline in ourretail stores in the KSA.
  • Your profile :

  • 3 years of experience in conducting variousmethods of UX research with representative customers. Includingremote and face-to-face interviews.
  • You areable to motivate the suitable UX Research method(s) based on theproject needs.
  • A portfolio demonstrating theimpact your UX research results has brought.
  • Previous experience working in travel / e-commerce and inevidence-driven teams.
  • Knowledge
  • Know-how in the field of research : interviewing users,setting up surveys and usability tests as well as interpreting theresults
  • Being able to interpret qualitativeand quantitative data into opportunities forimprovements
  • Agile and Scrummethodologies.
  • You have a Hands-on mentality.You are very organised and have a structured way ofthinking.
  • Excellent communicationskills.
  • Required languages : Arabic andEnglish
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