Assistant Manager Base Operations
Serco
UAE
منذ 3 يوم
source : HireeJobsGulf

Make a difference every day The Job Opportunity The purpose of this position is to assist the Base Operations Manager to manage develop and coordinate Base Operations services under the Contract The services include Planned Preventative Maintenance Operations and Maintenance of Utilities Pest and Vermin Management Equipment Maintenance Grounds Maintenance Infrastructure Support Minor New Works and Projects The purpose includes assisting the Base Operations Manager to achieve contractual and internal targets for quality safety operations service reliability and achievement of customer service standards supervision of internal and external staff along with a panel of subcontractors working for Base Operations Key accountabilities Support the implementation and maintenance of scheduled maintenance plans in accordance with IAW the Original Equipment Manufacturer OEM requirements Assist to manage all Scheduled Maintenance Services IAW approved Scheduled Maintenance Plans SMPs for Facilities grounds fixed plant and equipment fire suppression and alarm systems Generators catering equipment medical equipment domestic and officebased appliances furniture and fittings and other mobile plant and materiel third parties Produce and implement an electrical integrity testing program defined in the Scheduled Maintenance Plan for electrical equipment considered to require testing and certification consistent with AS NZS3760 2003 in service safety and inspection and testing of electrical equipment Responsible for ensuring that subordinates register assets in the Asset Register and accurate records of all services are performed on the asset Additionally the updated Asset register should be accurate at all times and available for audits and for Contract Change Proposals CCP Assist with managing the scheduled and unscheduled Maintenance Activities raised through reactive Work Orders in accordance to the contractual agreements between SERCO MELABS and Australian Defence Force ADF recorded through Contract Work Breakdown Dictionary CWBD Act as Manager of Department in absence of the Base Operations Manager Take the lead in ensuring timely responses to requests for all Maintenance Services from the ContactCentre Requests will be classified as Urgent Priority or Routine or make safe within agreed timeframes Ensure that any requests deemed to be Urgent or Priority shall be referred to the ADF Service Delivery Manager SDM for endorsement prior to the work proceeding Support the Manager to ensure that all the Key Performance Indicators KPIs both for Critical Service lines like Power and Water Generation and NonCritical Service lines like Reactive Maintenance and Pest and Vermin as documented in CWBD are correctly managed Ensure that wherever the estimated Maintenance costs exceed preapproved level the Survey Quote S Q process is adhered to detailing all estimated costs and estimated completion time Manage the pickup repair and return of items to their work location This includes delivery and return of stores and equipment within AMAB and between AMAB local suppliers and local trade repair facilities Support the Civil Engineer that oversees the minor new works and projects such as construction refurbishment or restoration demolition road construction and Maintenance earthworks electrical infrastructure and plumbing IAW designated time frames and resource limitations Assist to manage a team of supervisors and admin staff Assist the Base Operations Manager with regards to staff professional development and performance management Assist with managing the day to day requirements of subcontractors and inform the Base Operations Manager if there are any service delivery or behavioral issues Ensure that the proper resourcing planning conducted in order to meet task achievement technical cost and service parameter outcomes Provide technical leadership to Team Leaders Supervisors and other Professionals Assist the Base Operations Manager to ensure that the critical services like power generation and water generation is provided to ADF and is maintained in accordance to the OEM Assist the Base Operations Manager to ensure that the operationally critical facilities like ADF Shooting range is managed and is available for operational usage The periodic maintenance of this facility is to be undertaken in accordance to the agreed scheduled maintenance plan Assist the Base Operations Manager to ensure that the Pest and Vermin Plan is executed in accordance to contractual requirements Assist the Base Operations Manager to ensure that the Grounds Maintenance Services provided to the ADF are executed in accordance to contractual requirements REQUIREMENTS What we are looking for in our candidates Supervisory experience within a similar environment Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fastpaced teamoriented environment Be able to communicate and write in excellent English language Ability to multitask and analyze situations promptly and without bias to determine the proper course of action or alternatives without jeopardizing human safety quality and the committed performance targets Good judgment and decisionmaking skills complex systems and possess good IT skills Intuitive with outstanding interpersonal influencing and communication skills able to develop and motivate other Specific requirements Must have as a minimum a valid technical qualification i e mechanical electrical HVAC etc Must have as a minimum a valid Australian Qualifications Framework AQF Certification or suitable equivalent Minimum 3 years experience preferred in building services facilities management industrial or commercial maintenance en v i r on m en t Working with Serco At Serco not only is the nature of the work we do important everyone has important role to play We are a team of 50 000 people responsible for delivering essential public services around the world in areas including defence transport justice immigration healthcare and citizen services We are innovators committed to redesigning and improving public services for the benefit of everyone Join Us Take pride in what you do Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative

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