Ecommerce business : Core responsibilities including, but not limited to a. Growth strategy and performance management, incl.
full P&L responsibility b. End to End customer experience management c. Service centre (call centre) ops management d. Product and solution development 2) Supply management : Core responsibilities including, but not limited to a.
Supplier identification, on boarding and management through category leaders b. Supply quality control and contractual management through category leaders c.
Website content and catalogue management through content team d. New product ideas based on demand-supply analytics 3) Operations and fulfilment : Core responsibilities including, but not limited to a.
Delivery and logistics management through ops supervisors b. Fleet / 3rd party delivery management c. Warehousing and inventory control
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