Channel Digital Leader
GE Healthcare
Jebel Ali Freezone office TPOFCB0127, Dubai, United Arab Emirates
منذ 21 ساعات


Job Description Summary

As the Channel Digital Leader, you shall identify and deliver Connectivity and digital projects to address GE Healthcare and Channel Partners' operations needs.

You shall develop and deploy digital workflows to improve the efficiency of the GE Healthcare remote service activities and help the Channel Partners to increase their service capabilities and profitability.

You should promote growth through building / deploying digital platforms to enable the sales of digital offerings in the indirect markets.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter.

Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Key Responsibilities

Drive connectivity in indirect through managing and monitoring the new processes

Design and deploy workflows to automize existing processes (technical trainings, SSO creation, etc.)

Act as a Focal point for ServiceMax incidents and integration with various CRMs such as MYGEHC app

Co-design and maintenance of the indirect service dashboard

Facilitate the collaboration with the global team and EMEA digital team on various digital initiative developments for indirect

Ensure achievement of Connectivity targets in coordination with Zones Connectivity Leaders

Monitor and control the execution of the connectivity process. Coordinate with different GE Healthcare Stakeholders (Zones PMIs, CLs) to ensure performance sustainability.

Enhance the process as required

Own, manage, and maintain the indirect Support center in EMEA

Maintain and improve the functionality of the indirect service dashboard for indirect

Responsible for the deployment of MYGEHC and i-center in coordination with the local service zones teams

Required Qualifications

Bachelor's degree in IT or Engineering

8 - 10 years' experience in the field of Operations

Strong preference for Analytical and Statistical skills

Excellent verbal and written communication skills, and the ability to communicate complex business issues in a clear / concise manner

Clear thinking / problem solving : successfully led projects / process improvements within Operations function

Able to grasp new ideas quickly

Integrity : accepting and adhering to high moral, ethical, and personal values in decisions, communications, actions and when dealing with others

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

  • We expect all employees to live and breathe our behaviors : to act with humility and build trust; lead with transparency;
  • deliver with focus, and drive ownership always with unyielding integrity.

    Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.

    Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.


    Additional Information

    Relocation Assistance Provided : No

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