IT Systems Support Engineer – UAE Nationals Only
Focus Direct
Dubai, Dubai, AE
4d ago
source : WHATJOBS

IT Systems Support Engineer UAE Nationals Only

Our client, a renowned Educational Facility in Dubai, has an immediate requirement for an IT Systems Support Engineer to join their team in the Dubai office.

The purpose of the role is to provide all first level technical support to users either remotely or face to face. Ensuring that technical issues are resolved within stipulated timeframes and the IT system serves as a contribution to the overall productivity of the business.

Provides first level technical support to Learners, Staff and Faculty.

Responsible for assisting users both in person and remotely.

Instrumental in providing technical assistance for online events and initiatives.

Working within the department and team to resolve complex IT technical issues within a timeframe to ensure the productivity of the business.

Accurate recording of technical issues and reporting on the same.

Communicating with Department Heads and stakeholders on the resolution of issues.

Bachelors in Computer Engineering / Computer Science

3 - 5 years of experience in the IT domain

Certifications in IT, specifically in support or troubleshooting

  • The following Certifications and Knowledge will be an advantage;
  • MCSE / MCITP / ITIL (Certified)

    CCNA / Datacenters / Linux OS / Firewall / Exchange Server / Windows Server (Knowledge Of)

    About The Company

    Who is focus direct, how can we impact your career?

    focus direct specialises as a Search and Selection Boutique Firm since 1999. We recruit professionals who make a difference.

    We assist with a career, not just a job!

    Committed to providing, our clients and our candidates alike with competent, comprehensive and professional service.

    We pride ourselves on our responsiveness, flexibility and innovation. Our objective is to deliver tailor made solutions to suit specific needs.

    Our experienced personnel are dedicated to chosen niche sectors, and have several years of experience in each. This means that we can understand your exact requirements, and help you meet your match - whether you are looking for an employee or for employment.

    Our Purpose : Adding Value with Impact

    Our Vision : Success through unsurpassed service and reliability

    Our Goal : Bridging gaps by identifying talent for our clients’ organizations Providing careers to our candidates not just jobs

    As our candidate, you can expect :

  • Timely response to position application, general enquiry and / or follow up
  • Honest, constructive feedback and advice
  • Fair consideration and honest appraisals of your experience and expertise in relation to a particular career
  • A strong sense of respect, dignity, compassion and motivation
  • Complete privacy and confidentiality.
  • Some Industries Serviced : Government , Semi Government, FMCG, Oil & Gas, Transportation, Aviation, Private Equity, Investments, Insurance, Property Development, Specialized IT Software, Telecommunications, Healthcare, Manufacturing

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