We want to meet you if : What is it that we need from you : -Create and nurture an environment that emphasizes endearment, compassion, efficiency and attentiveness within a well driven empowered team that loves to work together aiming at continuous improvement and a passion for providing great service.
Exhibit a love for efficiency and the use of technology that helps continually improve guest and employee satisfaction while optimizing operations.
Approach guests requests and concerns proactively.-Monitor compliance with standards and procedures. -Supervise the daily operations of the shift and focus on timely execution of -
all operations related duties.-Translate goals to the operating team as they relate to quality performance, guest satisfaction, financial performance of the department and employee satisfaction.
You are a highly motivated, inspirational and compassionate individual with a strong sense of ownership, responsibility, attention to detail and demonstrated track record in managing multiple projects / tasks concurrently in tight timelines.
You are driven to attain deadlines and realize goals.-You’re not arrogant, you are honest and humble.-You’re a doer and an optimist, not a slacker and a pessimist.
You get excited when you need to solve problems quickly, think creatively, and satisfy evolving requirements.-You are details oriented.
You are poised and composed when dealing with complex problems and facing guests.-You thrive in a fast-paced, entrepreneurial environment.
You are an endearing team player that works well with counterparts from various functions / departments.-You have great verbal and written communication skills and highly capable computer skills.
You have a minimum of 3 years of experience in hotel front office, guest relations or housekeeping; comparable cross-industry experience is welcome hospitality experience is not a key deciding factor.