Customer Service Exec
Client of 4jobnews,
3d ago
source : Wisdom Jobs

Manage large amounts of incoming calls Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate valid and complete information by using the right methods tools Meet personal customer service team sales targets and call handling quotas Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions process customer accounts and file documents Follow communication procedures guidelines and policies Take the extra mile to engage customers Job skills Proven customer support experience or experience as a client service representative Track record of over-

achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt respond to different types of characters Excellent communication and presentation skills Ability to multi-

task prioritize and manage time effectively High school degreeProfile Summary : KeySkills : Profile Summary : KeySkills : Company Profile : Client of 4jobnews View Contact Details Contact Name Designation

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