As a Housekeeping Floor Supervisor, you willsupport the Housekeeping Department by ensuring the upkeep andcleanliness of the entire hotel.
Specifically, a Housekeeping FloorSupervisor will perform the following tasks to the higheststandards :
Allocate work duties toTeam Members
Perform routine inspections ofall check out rooms and spot checks of all occupiedrooms
Report and follow up on any maintenancedefects or other issues
Inspect, routinely,service areas, store rooms and corridors
Schedule and supervise deep cleaning and any otherprojects
Manage and train Room Attendants andother Team Members to ensure their performance is to the standardsrequired
Manage, efficiently, stock controland the maintenance of equipment
Provideexcellent Guest service, including VIP and other specialrequirements
Ensure the adherence to hotelbrand standards at all times
What are we lookingfor?
Housekeeping Floor Supervisors serving Hilton Brand hotelsare always working on behalf of our Guests and working with otherTeam Members.
To successfully fill this role, you should maintainthe attitude, behaviours, skills, and values that follow :
Previous experience in a Housekeepingsupervisory role
A successful track record ofmanaging a team
Strong organizational andanalytic skills
An attention todetails
Strong communication skills
A passion for delivering exceptional levels of guestservice
Proficiency, preferred, with computersand computer programs, including Microsoft Office