Bell Captain
NH Hotel Group
Dubai, Dubai, United Arab Emirates
منذ 1 يوم

Job Description

You will serve the needs of the business, our guests and our team members by ensuring that our guests are 100% satisfied with their experience while in our hotel.

In your role you will be an information provider, diplomat, salesperson, hotel representative and public relation agent.

  • Your service will be delivered with politeness, efficiency and friendliness as you aim to continually exceed your guests'
  • expectations. You will oversee the efficient operation of the Concierge and all related areas on a day to day basis to achieve the highest level of guests satisfaction.

    You will ensure that all issues pertaining to guest satisfaction are met and that all follow-up on guest matters is completed in a timely basis.

    You will be trying to make the impossible, possible.

    Qualifications

  • High School Diploma
  • Previous experience in Front Office
  • Familiar with local information such as transportation, attractions and airport information
  • Good communication skills
  • Good level of English both verbal and written
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