Sales Manager
Accor Hotels -
Dubai, Dubai, AE
منذ 7 ساعات
source : WHATJOBS

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Job Description

  • To develop in conjunction with the Director of Sales & Marketing structures, timely, achievable personal business plan.
  • To maintain complete and supported records of all sales agreements, contract, and quotes for the hotel as per M Gallery Hotels Policies and Procedures.
  • To have a good understanding of contribution margins for each product results and work with respective heads of departments to maximize Operating results.
  • To achieve targets in terms of number of new active Accounts, Room Nights, Banquet Covers and Revenue as set by the Director of Sales and Marketing.
  • To submit weekly entertainment schedule to the Director of Sales & Marketing for approval.
  • As directed, plans sales trip or attends trade shows and exhibitions under the direct approval and guidance of the DOSM and where applicable in coordination with International Sales Offices.
  • Arranges site inspections of hotel and lunches and dinners.
  • Where applicable, closely coordinate and communicate with International sales office with regards to accounts / markets that are serviced by International Sales
  • Ensures that selling strategies are adhered to during negotiations and up selling opportunities whenever possible.
  • Operations :

  • Maintains a sales call pattern averaging 25 calls a week.
  • Minimum two accounts entertainment per week.
  • Establishes and maintains histories on every account with his / her market segments.
  • Attend the daily Departmental Sales briefing and debriefing.
  • Attend weekly review, with all feedback and planned calls and entertainment of the following week.
  • Submit weekly sales activity report to the Asst. Director of Sales, on Corporate Segment.
  • Develops Prospects Accounts, and implement a Sales Action Plan for each account.
  • Attends at the start of functions related to accounts handled.
  • Seeks intelligence information from accounts and competition.
  • Interacts and liaise closely with Front Office, Reservations, Food & Beverage, and Banquet & Conference Departments.
  • Assist with Sales Blitz, coordinated by the Asst. Director of Sales.
  • Performs related duties and special projects as assigned.
  • Attend the start of the functions related to his / her accounts handled.
  • Implements and executes all sales objectives and action plans to reach and exceed targets set
  • Solicits and service both Government, Sports and Groups business
  • Within established parameters, quotes and negotiate corporate contracts and groups business and where need be involved Director of Sales & Marketing to close contract.
  • Where applicable, closely coordinate and communicate with the global sales office with regards to RFP accounts / markets that are serviced by Outbound Sales
  • Ensures that the response to any business request is actioned within 24 hours maximum.
  • Promotes and produces sales leads for the Accor hotels outside of coverage area
  • Provides feedback to the Director of Sales & Marketing on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
  • Solicits and serves transient and group business and meetings
  • Formulates Governments offer letters and yearly contracts and any other required business correspondence
  • Arranges site inspections of hotel.
  • Handles incoming calls and ensures messages are taken a detail are forwarded to the person concerned
  • Attends departmental and communication meeting as requested by Department Head
  • Attends major events in hotel and city as requested by Department Head
  • Closely monitors accounts revenue and business production of own corporate portfolio and that of any assigned Sales Executives.
  • Maximizes up selling opportunities whenever possible.
  • Establishes and maintains files of major accounts and assists Assistant DOS in maintaining the accounts management system.
  • Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
  • Disseminates sales related information to other departments as appropriate.
  • Maintains close communication with the Events Management Team in the negotiation process of their accounts.
  • Follow up with the meeting & events coordinator / executive after the invoice is posted - following an event or meeting with a Thank You and send Thank You Letter
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
  • Reviews direct competition and conducts regular research.
  • Closely monitors accounts revenue and business production for the corporate accounts.
  • Keeps updated with client relationships and overall business goals.
  • Updates the Director of Sales & Marketing on the negotiation event / progress of each group.
  • Maintain an up to date account and contact database and details in property management system.
  • Ensure comprehensive and up to date knowledge of properties' unique selling points, features, amenities, services and policies.
  • Attends departmental and communication meeting as requested by Department Head
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    If you suspect fraud or malpractice, please contact us via contact us page.

    A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

    We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms.

    As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

    From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services

    Our goal is to make hiring as easy as possible.We find the right talent for every company, ensuring that each candidate finds a job they enjoy.

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