Credit Controller
منذ 5 يوم

Job Responsibilities :

To control and maintain regional sales ledger within corporate guidelines

To minimize levels of customer portfolio overdue and bad debt

To perform daily credit maintenance of customer orders within corporate policy Maintain, update and reconcile sales ledger (including invoices, credit notes and cash)

Whenever informed about customer queries and disputes assess who should deal with them and assign them appropriately using the workflow system (on iScala), recording the information so acquired so far

Build, strengthen and maintain relationships with customers and sales colleagues via the telephone and in writing

Answer finance related queries quickly, effectively and in a professional manner, retrieving information from iScala System, analyzing information and discussing with colleagues within the predefined company procedures.

Proactively manage outstanding debt collection to maximise cash flows and minimize risk. Prioritise, plan approach and activities.

Advise and inform sales management regarding the review of customer credit terms, producing credit rating reports, using credit insurance web facility and drafting and coordinating credit term review requests.

Periodically carry out credit reviews on customer portfolio. Updating credit control management and sales management on credit situation (credit limits utilization, overdue, payment behavior, disputes) and advising on escalation and course of actions.

Contribute towards the development of sound Credit Management policies.

Follow procedures, authorisation rules, predefined processes and general rules at all times, as defined by the Credit Control Policy

Identify and appropriately action system and master data inconsistencies with relevant departments

In coordination with Credit Control Management, organise customer visits to maintain relationships or resolve account issues

Job Requirements :

Experience & Knowledge :

3-5 years experience within Credit Control function is essential

ERP System knowledge experience essential preferably if iScala

Ability to liaise with all areas of the business in a professional manner and report to management in a regular, informative and structured way

Ability to work quickly and efficiently and manage all activities and communication through information systems

Ability to work under pressure and to deadlines and manage own time and escalate when required

Ability to understand course of events by interpreting figures and accounting transactions

LC negotiation knowledge

Education :

Bachelor degree of Finance & Accounting / Commerce

Qualifications : Ideally qualified / studying towards Credit Control qualification e.g. ICM

Skills :

Advanced computer and MS Windows and Office skills

Advanced spreadsheet skills

Excellent communication skills

Professional telephone manner

Personality Attributes :

Attention to detail

Positive mentality, commercially aware customer service attitude

Proactive approach

Initiative for improvement and problem solving


Strong team player and professional attitude

High accuracy

High integrity and ethics

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