Job Description & Summary
Our aim is to ensure we deploy the right people, in the right place, at the right time.
Overseeing overall deployment of approx. 400 staff across UAE Core Assurance
Line manager to 2 Resource Officers in Dubai
Act as an escalation point for the team and drive processes / correct ways of working - working with the Partners and ATP Leader
Manage UAE Core headcount and reconcile this on a monthly basis with finance reports. Working with the recruitment team to manage the pipeline of candidates and ensure the right headcount for the business.
Providing analysis on this to the IGL's and ATP Leader.
Attend weekly meetings with UAE Core recruitment teams discussing progress with candidates, flagging urgent hires & ensuring we are hiring in line with budgeted headcount.
Ensure the resourcing officers are sending accurate weekly MI to the business i.e availability / utilisation
Lead the myPlanning budgeting process for UAE Core Assurance with the resourcing officers, dealing with clash management and continuity issues.
Manage completion against deadlines and compliance against the policy.
Through the annual budgeting process encourage more work to be pushed to our center of excellence, reviewing team pyramid structures & team mix etc.
Continuous forward planning of RM processes and seeking new ways to tackle availability and utilization (as well as handling low performing staff).
Review Manager client portfolios annually (for some of the Industry Groups) in line with promotions to ensure fair development of our staff.
Identify opportunities for Senior Associates to start managing smaller clients and take on more managerial roles.
Run ad-hoc reports for leadership and client teams i.e. provide operational data for the Partner and Director meetings
Drive the clash management and busy season staffing process
Ensure the team plan new joiner, graduate & intern portfolios
Lead Resourcing Induction sessions for all new external hires (core assurance) with support of the team
Developed strategic relationships with PwC India & PwC Pakistan Assurance practices; managing staff secondments (contractors) particularly for Financial Services
Manage cost centre changes for Core Assurance i.e moves in and out of the business
Ensure all staff Professional Qualification pathways and Learning & Education training is accurately reflected in talentlink as well as support with relevant process
Now also heavily involved in the Assurance Talent Programme (ATP)
Attend weekly ATP team meetings
ATP reporting to business & IGLs (e.g. budget v actuals v talentlink) - shared 3 times a month
Re-develop core processes and policies in line with new ATP function
Involved in various ATP projects currently : amend all reporting / review staff portfolios / PQ and L&E workstream / chaegeable hours analysis per IG / Graduate career coaches / clash management process etc.
Attend monthly xlos resourcing meetings with other ME Resourcing Teams
Working closely with the wider Resource Management network across the Middle East, building relationships with teams in Assurance as well as Advisory, Consulting and Tax -
continuously sharing best practices, mobilizing staff across the firm to hot spots & seeking ways to improve utilization in low season, as well as identifying specialist skills for technical projects.
Share Assurance graduate utilisation analysis for MELT on a monthly basis
Provide UAE assurance data and commentary on leadership Resourcing Dashboard
Previous experience with resource deployment is required
Strong knowledge and use of Excel
Experience of managing other team members
Exposure of the UAE market would be advantageous
Educated to degree level within subjects such as Business / HR or an equivalent qualification such as CIPD
4+ years experience
Strong communicator, someone who's professional and can build good working relationships
About the Company
PwC firms help organizations and individuals to create the value they're looking for.
We're a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services.
PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services.
Together, these firms form the global PwC network.
In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East.
The region consists of 12 markets - UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm.