Operations Support Officer, Watchbox
Ahmed Seddiqi & Sons
منذ 2 يوم
source : Drjobs.ae

KeyAccountabilities :

  • Receive product packages and register incoming productsin relevant company systems.
  • Perform initialchecks and documentation of condition of watches and maintainaccurate records in Company systems for all products.
  • Photograph and edit images of watches and relatedmaterials for sale to ensure they meet Companystandards.
  • Safely handle watches and ensureadequate protection of all products at all times.
  • Accurately prepare materials for outgoing shipments inline with Company standards and processes.
  • Prepare relevant documentation and liaise with Logisticsfor transfer of watches between storage locations.
  • Follow up on work in progress with service partners andcolleagues.
  • Provide direct operationalassistance to Watch Traders and Sales Associates as and whenrequired to ensure the operation runs smoothly.
  • Ensure necessary documents and materials are availablefor delivery with watches.
  • Assist withconfirmation of functioning of watches.
  • Followup with customers and internal stakeholders on inbound and outboundpackage deliveries to ensure safe receipt andsatisfaction.
  • Confirm customer information andfacilitate payment processing to close sales.
  • Engage in periodic correspondence with potential andexisting clientele.
  • Any other duties asdirected by Line Manager.
  • Requirements :

    Inorder to be considered for this role, you will have the followingskills, knowledge and experience :

  • At-least 3 - 6 years experience in a in a retail orservice organization
  • Experience in LuxuryIndustry preferably in Watch or Jewelry segment
  • Excellent coordination skills and attention todetail
  • Proficient in Microsoft Office Suite(Word, Excel, PowerPoint & Outlook)
  • Good verbal and written communication skills in Englishand Arabic
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