Welcome to our World
Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth.
We have an Ambition to operate 100 preferred hotels by year 2020.
Millennium Al Barsha is situated only minutes' walk of the Mall of the Emirates and ideally located within the bustling Al Barsha area, Millennium Al Barsha is the perfect location for business as well as leisure travelers.
This stunning property offers 299 well-appointed rooms and suites as well as 109 serviced apartments featuring all modern amenities and the latest technology.
As well as an ideal setting near the world-renowned Mall of the Emirates, our destination hotel is a short distance from all business and leisure areas, World Trade Center, Downtown Dubai, The Dubai mall and just minutes from Jumeirah Beach and children entertainment Wild Wadi Waterpark.
Key Job Responsibilities
Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.
Qualifications Qualification :
Minimum 1- 2 years of experience within the 5 / 4 star hotels on the same capacity
Ability to speak, write and converse advanced level of English & Russian or Arabic- Preferred.
PMS Opera system knowledge will be an advantage
Primary Location : AE-DU-Dubai Job : Front Office Organization : Millennium Al Barsha Schedule : Regular Shift : Standard Job Type : Full-time Day Job Job Posting : Oct 3, 2019, 7 : 26 : 51 AM