The Housekeeping Night Supervisor is responsible to supervise and inspect the work of assigned room and / or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel Guest acording to hotel and company business objectives during the night time.
What will I be doing?
As a Housekeeping Supervisor Night Shift, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel.
Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards :
Allocate work duties to Team Members
Perform routine inspections of all check out rooms and spot checks of all occupied rooms
Report and follow up on any maintenance defects or other issues
Inspect, routinely, service areas, store rooms and corridors
Schedule and supervise deep cleaning and any other projects
Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
Manage, efficiently, stock control and the maintenance of equipment
Provide excellent Guest service, including VIP and other special requirements
Ensure the adherence to hotel brand standards at all times
What are we looking for?
Housekeeping Supervisor Night Shift serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
Previous experience in a Housekeeping supervisory role
A successful track record of managing a team
Strong organizational and analytic skills
An attention to details
Strong communication skills
A passion for delivering exceptional levels of guest service
Proficiency, preferred, with computers and computer programs, including Microsoft Office