About the team
Our Design team is on a mission to upgrade the lives of our Customers via its SuperApp efforts. We’re a small, tight-knit team.
We are now expanding fast and bringing the best talent in the world to help us strengthen our design practice with a committed and passionate focus on solving real problems for our customers, but not before getting to know them well, as well as their problems and opportunities which is where UX Insights comes in.
What you'll do
Analyse and synthesise research results to develop actionable insights that will influence and drive both strategy and execution;
As needed, develop ethnographic research and contextual design investigations to understand user behavior, pain points, needs and aspirations;
Be the evangelist for the user-centric approach by bringing other people into the process and providing education materials;
Translate and show your understanding of what research means for business ideas working closely with a cross-functional team of Product Designers, Software Engineers, Product Managers, Data Scientists and so on;
As needed, conducting user research using a variety of qualitative and quantitative methods generating strategic insights and initiatives;
Adding and contributing valuable content and best practices for the Design team and larger Product and Tech organisation, improving our research practices on an individual and community basis think of it as Democratising UXR practices.
What you'll need
Excellent problem solving and analytical skills - ability to understand and interpret quantitative and qualitative research findings within the context of the product / business transforming it into impactful recommendations;
Strong communication & presentation skills (written, oral and visual);
Ability to work closely with cross-functional teams across the globe and to present information to all levels of the organization;
Intellectual curiosity initiative to dig into the who, why, where, what & how;
Curious about people, their behavior and how they get along with mobile / digital products;
Advanced knowledge of software tools & applications for conducting usability research & testing, crafting prototypes and delivering impactful presentations;
Experience in working with agile development teams and remote setups;
Most meaningfully, an extremely positive Can Do attitude which continuously drives you to take initiative and demonstrate a high degree of self-motivation.
Strong team player and leadership skills
Fluent in English
Where you'll be
This role is part of a remote distributed team! This means you can be based in any of the countries where we currently have an engineering site.
If you would like to join us in Dubai, Berlin, Ukraine, Russia, Poland, Pakistan, Egypt, Lebanon or Jordan, that's fine with us (Visa permitting)!
Even though we are working remotely, we are strong believers in collaboration and the power of building social connections with our teams.
For that reason, our offices are still open and provide plenty of collaboration-friendly spaces at times when teams need it or if you need a quiet space to work outside of home.
You’ll be working in the location you’re hired from. Due to legal and compensation considerations, you will need to be based out of the country you’re hired from as your primary work location.