Assistant Front Office Manager
United Arab Emirates
منذ 2 يوم
source : Jobs In Dubai

Education : Higher Secondary

Experience : 1 - 5 Years

Skills : -Monitoring trends in reservations, customer concerns, etc.

  • Evaluating the performance of front office staff
  • Overseeing staff levels and schedules
  • Understanding hotel procedures and policies
  • Communicating with management regarding employee and customer service issues
  • Responsibilities : -Organizing the activities of the office employees on day to day basis.

  • Attend on duties like office operations, accounting related work and answering customer calls.
  • He will look into the day to day correspondence of the mails required for official purposes.
  • She / he will be the first to receive the candidates that come for interview guide them to the HR.
  • Maintain the staff timings coming in and leaving the office and also the records the names of the visitors dropping in like the candidates for interview, customers, etc.
  • Communicate with the staff regarding personal mails or official confidential letters.
  • She / he will analyze, investigate and resolve guest complaints or orders with the approval of the front office manager.
  • She / he will effectively guide ,counsel employees to reflect service strategies and procedures to meet the standards of the organization.
  • Description : This Front office assistant manager job description template can help you attract the most suitable candidates to manage your reception area effectively.

    It?s also easy to customize to meet your company?s specific requirements.

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