A Director of Business Development will lead efforts to increase sales, revenue, reservations, and group and event marketing through the development of new and the expansion of existing business.
What will I be doing?
As Director of Business Development, you will lead efforts to increase sales, revenue, reservations, and group and event marketing through the development of new and the expansion of existing business.
The Director of Business Development will train, coach, and continuously develop the Business Development Team. Specifically, a Director of Business Development will perform the following tasks to the highest standards :
Evaluate accurately hotel market mix and revenue forecasts
Review and analyse, in a proactive manner, rate and inventory management and strategy effectiveness
Lead effective efforts to coordinate strategies for group sales and to optimise conversion
Provide guidance for local marketing initiatives
Communicate Revenue Management Standards and best practices
Develops short, medium and long-term strategies for hotels through the Commercial Focus matrix and provide consultative support to other commercial support functions
Make recommendations to take full advantage of revenue opportunities
Train team members to understand key selling strategies and revenue management, including new tools, Key Performance Indicator (KPIs) tracking
Coach and develop the hotel-based Business Development Team, through objectives setting, personal development and succession plans
Prepare, analyse and write reports to outline business progress and opportunities
Assist with the account diagnostics process and validate conclusions for negotiated business and on-line sales strategies
Evaluate market demand by utilising available reports both internal and external, including market share, market conditions, competitive pricing
Generate periodic updates on transient booking patterns
Maintain effective working relationships with all key suppliers
Recruiting, manage, train and develop the Business Development team
What are we looking for?
A Director of Business Development serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
A strong understanding of all commercial operations, including reservations, selling strategies across all business units and segments, account management, development of relationships within various source markets, establishment and maintenance of budgets, and revenue strategies and yield systems
Strong leadership skills with the ability to build relationships and influence at all levels
Excellent oral and written communication skills
Ability to communicate, verbal and in written form, effectively with Management and Ownership groups
Excellent organisation skills
Ability to work well under time pressure and / or demanding travel schedules
Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners
Ability to perform critical analysis
Strong experience in hospitality forecasting, pricing and inventory control
Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
Strong people management skills
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
Knowledge of the hotel property management systems
Significant experience in revenue management or a similar analytical role
Intermediate to advance computer proficiency
Relevant degree, in business development or other relevant business field, from an academic institution
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-
stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all!