Warranty Administrator (Commercial Vehicles)
Al-Futtaim
Ras Al Khaimah, UAE
منذ 1 يوم
source : Drjobs.ae

Job Purpose : Thejob holder is responsible for adjudicating branch warranty claimseffectively and timely as per Toyota Motor Corporation warrantypolicies and procedures and monitors branch adherence to Warrantypolicies and procedures from TICO.

KeyResponsibilities

  • Clerical functions and maintain Personnel andAdministrative records and procedures.
  • Checkquality of job cards received in terms of warranty availability ofvehicle components and operation numbers.
  • Ensuring all parts and consumables are recorded on thewarranty claims.
  • Maintains relationship withthe Principal technical support for any support on clarification ofservice procedure, change / update in service aspects andwarranty
  • Conduct demonstrations during newvehicle delivery and accompany technicians to customer site forwarranty orientation
  • Job Context :

    During busy / peak periods there could be an overwhelmingnumber of warranty related jobs in the service center

    Minimum Qualifications andKnowledge : Diploma or equivalent in Mechanical / Automotive or related fieldCertified AutomotiveTechnician

    MinimumExperience : Minimum 3 years hands on experience inworkshop repair and operations in a reputed automotive dealership,out of which 1 year is in a training / quality inspectionrole.

    Job-SpecificSkills : Good communicator in English; Arabic anadvantage

    Sound technical knowledge invehicle diagnosis and repairKnowledge of technical softwareAbilityto think analyticallyPlanning and organizing

    Ref : AN / AW

    We’re here toprovide excellent service but a little help from you can ensure afive-star candidate experience from start tofinish.

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