Destination Administrator
Thomas Cook
Overseas, Overseas
منذ 9 ساعات

JobPurpose

To ensure exceptional service is delivered to customers in destination. Destination Administrators will provide efficient and thorough administration support to the destination operation, ensuring all team members are able to provide a great holiday experience to our customers.

People that can

  • Bring to life, our company promises and values and ensures that they put the Customer at the Heart in everything that they do.
  • Enhance the Customer Journey by responding to customers queries via various communication methods including email and telephone to ensure that we are the first choice for their next holiday.
  • Actively manages paperwork and completes all required tasks in a timely and compliant manner.
  • Build strong relationships and rapport with our agent, our head office departments and third party suppliers in-resort, including hoteliers.
  • Wear the customer flip flops and ensure that they resolve customer concerns and queries raised in a timely manner to ensure customer satisfaction.
  • Whilst making sure all is logged and followed up using the system provided.

    What’s in it for you?

  • A competitive salary with scope to earn more through our commission scheme and service bonus.
  • Company Travel Insurance
  • Return flights and all visa / work permits
  • 2 days off each week
  • Annual leave and UK Bank Holidays
  • Company Accommodation
  • Tools to do your role & uniform
  • Full training on one of our Service Academies
  • Summer and Winter opportunities to work in one of our many overseas destinations.
  • Regular performance reviews and career progression
  • Support and coaching in resort from our Overseas Management Team
  • Reed

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    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
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