Business Application Support Specialist
Nestle
UAE,Al Ayn,Al Ain
منذ 3 يوم
source : Drjobs.ae

A day in the lifeof...

  • Diagnoseend-user application system-related incidents and take correctiveaction for the immediate resolution and / or escalate these to theGLOBE Centre for second level resolution.
  • Promote and support effective use of Globe Template,strengthen super user network & provide support to superuser and end user community in T&P area
  • Collaborate with the Market Business Excellence / End toEnd Lead colleagues and process owners in assessing emerging marketbusiness requirements to align these with GLOBE ApplicationTemplate processes and 'best practice'
  • Identify and define the changes People,Process & Data, Organisation, Technology - required to theGLOBE solution to address new emerging business requirements,including the development of functional specifications followingfrom approved GT change requests
  • Conductsystems tests to ensure that solutions delivered by Globe addressbusiness requirements as defined and specified.
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