Service Sales Engineer
Atlas Copco Services Middle East SPC
Abu Dhabi, Abu Dhabi, AE
منذ 5 يوم
source : WHATJOBS

The Role

We are currently seeking a Service Sales Engineer to join our team in United Arab Emirates. Your mission as a Service Sales Engineer is to develop and strengthen relationships with customers and internal partners by listening, creating value and by continuously creating and following up on leads and opportunities that support business growth for our customers and our own business.

Your success in this role is determined by your ability to be customer oriented, while finding the most suitable value proposition for the customer.

This position will require you to be highly organized, able to prioritize and collaborate with cross-functional teams. You will be responsible for developing a strategic sales territory, new accounts, opportunities and call planning.

We expect you to be able to follow market trends and to challenge the status quo, looking for innovative solutions for an ever-changing customer and market scenario inorder to achieve the sales targets.

Essential Duties :

Selling service solutions including service plans, fixed pricing repairs, overhauls, etc. to customers in assigned area.

Process orders received, maintaining the integrity of the post sales process by acquiring the necessary PO, documentation, approvals and contract review process.

Take ownership of customer issues and interface with operation and technical teams to generate solutions in a timely fashion to ensure high level of customer satisfaction

Mapping of Machine population and service activities.

Consistent use of CRM tool (C4C) for all sales and marketing activities to ensure accurate market information and customer database

Achieving assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and / or markets

Actively engaging in planned prospecting activities geared at increasing the customer base, and continually increase your market share

Follow up, qualify and respond to leads from different sources as appropriate

Collaborate with other areas and sales teams and functions to develop opportunities and strategies to retain or recover lost customers

Other duties related to the strategic and operational development of the Aftermarket business

Actively contribute to team efforts, meetings and discussions

What you can expect from us? Are we a good fit? Atlas Copco is a Swedish company , the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries.

It has a strong family vibe with a warm respect for each individual and we strive for strong diversity . We also invest heavily in our customers, in the environment, .

  • but first and foremost in our own people. In this way, we provide a stimulating environment in which you can develop your competencies on a daily basis.
  • In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible.

    What we expect of you?

    Experience & Education

    Experience in the service business, prospecting and conducting systematic sales process would be an advantage for the applicant.

    Experience with compressed air systems would also be a plus.

    A bachelors degree is desirable, in either management, business, administration, marketing, engineering or other technical specialization.

    Relevant related experience will be considered.

    Skills & Competencies Desired

    Communication Skills : Strong verbal and written skills a must

    Customer Focused : Must be customer oriented, able to understand customer needs and prioritize them accordingly

    Risk Taker : Able to take risks while still analyzing potential pitfalls of your actions

    Lead Yourself : Be self-motivated & result oriented, willing to act while managing varied workloads and be assertive and organized while demonstrating flexibility in day-to-day work

    Must be well versed in MS Office products, CRMs and database management

    City

    UAE Territory : Dubai / Abu Dhabi

    Passionate people create exceptional things

    At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future.

    We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.

    We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins Join us at the Home of Industrial Ideas.

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