ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world.
With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand.
We use the latest technologies to give traders seamless access to our proprietary trading platforms.
The Role :
We are seeking a Head of Client Onboarding and KYC to join our rapidly growing global workforce. In this role, you will be responsible for analysing, building, implementing, and monitoring client onboarding at ThinkMarkets.
This position will focus on the provision of compliant KYC onboarding services to the business. As the Head of Client Onboarding and KYC, you will also be responsible for the management and development of the global KYC team, and for ensuring that KYC cases are completed efficiently and in line with global regulatory requirements.
Responsibilities :
Act as the main point of contact for the KYC department globally
Manage the onboarding process in line with internal policies, guidelines, and regulatory requirements
Lead the global onboarding team, including extensive training, project-management, and performance management
Ensure cases are prioritized and managed effectively and consistently, in line with the agreed process and Service Level Agreements
Articulate clearly why files meet or do not meet KYC and regulatory requirements, review new and existing regulatory and KYC requirements, understand, and implement any necessary changes in regulations to remain compliant
Escalate and oversee any compliance issue to the Compliance team as necessary
Ensure that thorough, end-to-end quality checks of KYC cases are completed within teams to adhere to the AML policies, regulatory requirements, procedures, and processes
Identify and escalate Politically Exposed Persons associated with clients
Manage day-to-day operation of activities and the full client life-cycle process including remediation, client onboarding, offboarding, and KYC maintenance
Integration and optimization of compliant digital AML / KYC workflows
Identify improvements for seamless client onboarding
Developing global policies for operational processes and procedures
Ensuring efficient communication across departments and offices
Liaising with vendors and potential vendors to identify onboarding efficiencies
Regular KPI reporting and presentations to the global leadership teams
Ensuring 24 / 7 onboarding coverage and operational excellence of the client onboarding function
Requirements :
At least 5 years hands-on experience in area of KYC in a financial services institution
Extensive knowledge of digital technologies and its application for managing financial crime risk
Experience in end-to-end AML / KYC processes which include onboarding, transaction monitoring and client screening
Advanced knowledge of Financial Crime prevention and KYC requirements
Understanding of the regulatory environment, including applicable regulations in different scenarios
Excellent analytical, oral, and written communication skills
Experience managing a team, ideally more than 10 employees
Experience in managing projects or implementation of new e-KYC service providers would be an advantage
