Department Manager
Al Tayer Group
منذ 4 يوم
source :

Essential Roles andResponsibilities

FunctionalRoles and Responsibilities

Achieveexcellent standards of customer service in the department bydirecting and coaching the sales team, and leading by example onthe shop floor

Analyze sales data to maximize sales onday to day basis

Resolve customer complaintseffectively, either by dealing with them personally or passing themon to the store manager

Ensure that the standards ofgrooming, presentation and professional conduct are set andmaintained

Motivate team members to achieve sharedgoals and acknowledge team and individual successes

Ensure all new starters are inducted into the department team

Ensure all department staff are trained on all aspects of thedepartment in liaison with the store manager and trainingdepartment

Monitor the stock in the department andinform the Store Manager of any depleting stocks, stock loss totake corrective action

Ensure the department ismerchandised commercially and visually as per the guidelinesprovided by the brand

Maintain high standards ofhousekeeping with regards to the sales floor, fitting rooms andstock areas

Comply with all company policies andprocedures including refund and exchange policy, security, healthand safety policies etc.

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