Outlet Manager, Bahri Bar
DUBAI HOLDING
United Arab Emirates (AE), Dubai, Dubai
منذ 21 يوم

Description

About Jumeirah and Madinat Jumeirah ResortAt Jumeirah we are committed to encouraging and developing our colleagues in world class environments.

We value diversity and equal opportunities, employing over 10,000 colleagues from over 90 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

Madinat Jumeirah The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage with two grand boutique hotels, Arabian summer houses, the exclusive Malakiya Villas, over 40 world-

class restaurants and bars, a traditional souk, 3km of waterways with abras, the region's leading conference and banqueting centre, 2km of private beach, the award-

winning Talise Spa, and the superlative Talise Fitness health club. About the Role A fantastic opportunity has arisen for an Outlet Manager to lead operations in Bahri Bar within the Madinat Jumeirah.

The main purpose of this role is to manage all aspects of the Outlet including the selection, development and performance management of colleagues, optimizing profits and increasing sales.

Your main duties will include the following :

  • Monitors effectiveness of workflow & Sequence of Service during service periods and provides hands-on support as and when required.
  • To action changes when needed.

  • Closely monitors the cashiering function of the outlet to ensure compliance with JI Cashiering Procedures and support spot audits.
  • Monitors customer satisfaction and respond to customer feedback and complaints ensuring JI & MJ procedures for CSI and Complaint Handling are followed.
  • Maintains & actively use a epicure to capture customer details / history and other strategies that assist in guest recognition.
  • Advises the F&B management of any improvements needed in relation to restaurants operation including updates to SOPs or addition / deletion of SOPs.
  • Actively implements strategies to increase the market share for the Outlet.
  • Conducts performance evaluation of colleagues, training of colleagues, guidance, coaching and counselling of colleagues.
  • Ensures that colleagues are aware of the relevance and importance of their activities and how they contribute to the department
  • Objectives detailed in the F&B Department Performance Plan.
  • Determines the necessary competence for colleagues and provide training or other actions to satisfy these needs.
  • Provides constant coaching, counselling and discipline to colleagues to ensure their capability to meet the needs of the customer and the organization.
  • Ensures manning and competence level of selected colleagues is sufficient for the department to meet the needs of the organization and customer.
  • Qualifications

    About You In order to be considered for this role you will have gained a diploma or equivalent in Hotel Management from an internationally recognized institution.

    A minimum of 3 years experience working in five star bars in a management role is essential. You will already have demonstrated your ability to deliver great commercial results and to manage and inspire a great team.

    You will also possess experience of working with diverse cultures and have very good written and verbal English language skills.

  • Proficiency in computer software systems such as MS Office is essential. About the Benefits This position offers a highly competitive salary and package which includes;
  • your own single room accommodation / live out allowance (subject for approval), free transport to and from your place of work, uniform, laundry services, meals during working hours, annual flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

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    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
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