Personal Assistant to General Manager / Executive Office
InterContinental Hotels Group
Abu Dhabi, AZ, United Arab Emirates
منذ 17 يوم


At Crowne Plaza® Hotels &Resorts our goal is tomake business travel work. That’s where you come in. When you’re part of theCrowne Plaza Hotels & Resorts brand you’re more than just a job title.

At Crowne Plaza we lookfor people who are dynamic, confident and ambitious; people who excel in theirrole and help our guests succeed too.

Join us as a Personal Assistant to the GM / Executive Office in Crowne Plaza Abu Dhabi .You’ll have ambition, talent and obviously, some key skills.

Because, for thisvital role, we’re looking for someone who can be an expert at what you do; by acting and looking thepart and adapting your style to match your guests’ pace in all you do.

Makingit happen by being perceptive to your guests’ needs; by taking ownership forgetting things done and working seamlessly with others to help guests besuccessful.

The Crowne Plaza® AbuDhabi hotel is located on Hamdan Bin Mohammed Street, at the center of AbuDhabi's thriving commerce and culture, just 15 minutes from ADNEC and half anhour from Abu Dhabi International Airport.

Grand shopping complexes includingthe World Trade Center Mall and Marina Mall are minutes away. The spectacularcurve of the Corniche is even closer, with parks and beaches stretching alongthe waterfront.

Award-winning restaurants and bars, world-class service,comfort and convenience in downtown Abu Dhabi and a foodie destination not tobe missed.

The Crowne Plaza® Abu Dhabi hotel makes the perfect base forvisiting and doing business in this dazzling 21st-century metropolis.

Duties andresponsibilities

  • Maketravel arrangements for GM and other hotel executives, as may be requested, andensuring that P&Ps are followed at all times, i.
  • e. obtaining 3 quotes andcompare offers based on price and comfort of travel.

  • Handle room and restaurants reservationsfor VIP guests / personnel, Owners, to include bookings channeled through theExecutive Office.
  • Prepare monthly reports and any requests from theOwner’s office bearing in mind meeting deadlines.
  • Understand the responsibilities of othersections / departments and cooperate with them by extending assistance as andwhen needed.
  • Act as a central resource and coordinator for otherdepartments and assist departmental managers with their needs, i.e.
  • ordering ofbusiness cards for new HODs, writing letters, review correspondence / welcomeletters to guests, etc.

  • Maintain the strictest confidentiality at all times onall matters.
  • Demonstrate service attributes in accordance with industryexpectations and company standards, including : handling of reservations for VIP guests ensuring that applicable benefits are extended.
  • Attentiveness, anticipation and fulfilling of guest’sneeds.
  • Maintain high level of knowledge about the hotel’sfacilities through IQ questions which impacts Guest experience.
  • Prepare guest’s letters not limited to welcomemessage, appreciation or response to complaints for GM's signature.
  • Greet, meet with individual visitors, special interestgroups and others who wish to meet with the GM and determine whether theyshould be given access to specific individuals in the hotel.
  • Handles all administrative tasks for the ExecutiveOffice and support other departments as and when assistance is required.
  • Arrange appointments and meetings for the GM andensure that meeting calendar is up to date.
  • Attend meetings as may be directed by the GM to recordminutes, compile, transcribe and distribute to other departments.
  • Read and analyze incoming memos, submissions, andreports in order to determine their significance and plan their distribution.
  • Perform general office duties such as orderingsupplies, maintaining records / filing that is easily accessible to ExecutiveOffice personnel, and basic bookkeeping work.
  • Develop a good working relationship with allcolleagues in the hotel, establish relations with my counterparts in sisterproperties, competitor hotels, Owners’ office and Dubai Area Office andmaintaining them over time.
  • Arranging holidays, social events and travelarrangements for GM as and when required.
  • Arranging and coordinating meetings, assess prioritiesof work and assist in organizing GMs own time / calendar.
  • Appraise GM of the day to day activities of theoffice, and ensure that follow-ups are made on operational issues withfeedback / actions provided for their info.
  • Comply with the hotel’s Corporate Code of Conduct.
  • At Crowne Plaza® Hotels &Resorts our goal is tomake business travel work. That’s where you come in. When you’re part of theCrowne Plaza Hotels & Resorts brand you’re more than just a job title.


  • Bachelor’sdegree in hospitality, business administration or similar
  • Proficientin Microsoft Office, Outlook and other IT applications
  • Excellentcommunication & organizational skills and human relation skills
  • Atleast 1 year experience working in a similar role
  • In return for your hardwork, you can look forward to a highly competitive salary and benefits package.What’s more, because your career will be as unique as you are, we’ll give youall the tailored support you need to make a great start, be involved and grow.

    And because the CrownePlaza Hotels & Resorts brand belongs to the IHG® family ofbrands, you’ll also benefit from all of the opportunities that come from beingpart of a successful, global hospitality company with over 4800 hotels in over100 countries around the world.

    So whoever you are,whatever you love doing, bring your passion to Crowne Plaza and IHG and we’llmake sure you’ll have room to be yourself.

    Find out more about joining us todayby going to

    Shouldyour CV be shortlisted as per our internal requirements and business needs, youwill be contacted for an interview.

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