Client Associate I
Schneider Electric
منذ 1 يوم
source :

Positionresponsibilities :

  • Participate in structured training programs and initiateself-driven training of the energy industry and SchneiderElectric's service offerings.
  • Completeunderstanding of the basic operation of the industrial clientsincluding, but not limited to, the client's businessoperation, key contacts and their respective roles, their marketrisk tolerance, and their industry pressures.
  • Support the Client Manager and Client Implementation Teamin setup and implementation of data for new clients.
  • Support the creation of a strategic energy plan, asdirected by the Client Manager, and manage the activities againstit with internal team members.
  • Assist theClient Manager with managing and completing client requests and therecommended actions, as directed by the Client Manager.
  • Execute and complete assigned tasks, as directed by theClient Manager, to ensure each client is served with excellence andsees the value being delivered.
  • Assist in theleadership of industrial clients, as directed by the ClientManager, to making cost effective decisions related to their energycosts and usage to strategically position each company, includingsome transactional responsibilities.
  • AssistClient Manager with coordination of client meetings using internalresources when appropriate, prepare the materials for themeeting(s), and present to all levels of the client'sorganization.
  • Qualifications

    Essential skills andqualifications :

  • Bachelor's degree required, along with a minimumof 3 years' experience in a service industry with somedirect customer-interface experience either in sales or clientrelationship, or equivalent experience.
  • Proficient computer experience in Microsoft OfficeProducts particularly Word, Excel, and PowerPoint.
  • High commitment to the company's vision andvalues.
  • Excellent analytical skills andattention to detail.
  • Excellent communicationskills both verbal and written.
  • Goodprofessional reputation; commitment to personal integrity andstrong character.
  • Proven track record ofproviding excellent customer service internally andexternally.
  • Effective working in teamenvironment.
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