Roles And Responsibilities
The Regional Laboratory Manager is responsible for the development and initiatives of Testing service line. Foster and maintain key relationships with existing and potential clients to improve the company’s market position.
Develop standards and guidelines for the laboratories to be active in the Middle East and India region.
Key Responsibilities : Commercial
Develop and implement a strategy for diversification of key services and overall growth of Laboratory testing services in line with Company growth plan.
Review technical and commercial proposals for testing services in consultation with senior management; develop and maintain positive relationships with clients.
Direct, monitor and maintain the operations and activities of Business units to achieve financial targets including profitability, cash collection and growth.
Ensure understanding of project-related risk to be able to protect the Company from any risks which may occur.
Ensure continuous quality monitoring and improvement on projects. Whereby delivery of projects on schedule and budget is being met.
Management of daily operations and control of the laboratory business across the region in accordance with Company standards, practices and procedures.
Management of laboratory and site testing operations in accordance with contractual, QHSSE standards;
Development and implementation of Company Quality system and adherence to relevant international standards and accreditation body requirements.
Ensure conformity to the Quality Management System by verifying that its procedures are being adhered to and to take corrective action in case of deviations from the norms.
In addition, keep self-informed and refreshed about the requirements of the Quality Management System.
Maintain professional and technical knowledge by attending technical workshops, reviewing professional publications and establishing personal networks.
Maintain equipment performance through equipment certification and calibration across the MEI Region.
QHSSE ACCOUNTABILITES AND RESPONSIBLITIES
Ensure that Fugro policies and procedures are understood, implemented and adhered to by all employees.
Qualifications required :
Degree in Chemistry or preferably in Civil / Chemical / Geotechnical Engineering or related subjects which provide a technical base for understanding testing procedures and the results.
Skills / experience required to do the job :
At least 3 years of managerial level experience including laboratory business development.
A minimum experience of 10 years of which at least 7-8 years of working in a similar laboratory.
Leadership skills to manage motivate and develop technical staff.
A self-motivated individual with ability to inspire others, with prioritization commitment and multi-tasking
Ability to adapt to a multinational work culture, flexibility to work in a team, leadership skills, pro activeness and client focus.
In-depth experience in conducting tests for a variety of soils, rocks, aggregates, concrete and related construction materials and of Industry Standards and specifications, tolerance, etc.
Analytical and problem solving skills, with the ability to find practical solutions to challenging technical requirements.
People skills to maintain relations with clients, partners and vendors, as well as internally with managers of other departments and other Laboratory Managers
Attention to detail.
Role Specific Technical Competencies
Competent ICT user including MS Word, MS Project, PowerPoint, Excel, Outlook, MS Access
Min. 3-5 years project management skills;
Role specific Behavioural competencies required :
Problem-solving / judgment : ability to work unsupervised and observe, think critically and to solve problems using data-
analysis, interpretation, and reasoning skills.
Teamwork : dedication and ability to work successfully with others in a team.
Information & Communication : ability to receive information from, and convey information to others, in a timely and clear manner, using appropriate language, and communication tools.
Client focus : ability to generate client satisfaction (internally and externally), potentially resulting in long term client relationships and additional business.
Planning & organizing : able to set priorities and determine actions, time and resources (tools, software, people, and budget as appropriate.
to achieve pre-defined goals. Monitor and manage timely delivery, leading to reliability and client satisfaction.
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