Waiter/Waitress
Carlton Hotels & Suites
Dubai, Dubai, United Arab Emirates
منذ 4 يوم
source : Hosco

In the position of Waiter / Waitress you will be expected to consistently achieve the service and product delivery standards with a high degree of client care and service at all times.

Your main responsibilities will be

  • To greet guests / members with a courteous and professional manner at all times.
  • To be informative towards Guests / Members, providing them with details of up and coming activities.
  • To control and monitor the reservation system of the restaurant
  • To carry out a variety of reception related tasks, i.e. typing, keeping records / logbooks.
  • To report for duty 5 minutes before time, clean and tidy and wearing the correct uniform as per the standard of performance manual
  • To strive to anticipate client needs wherever possible and react to these to enhance client satisfaction
  • To be flexible in assisting around different areas of the hotel in response to business and client needs
  • To perform all tasks to a consistent standard as detailed with the department standard of performance manual, and to promote within Hotel and Brand key Standards
  • To attend daily briefing sessions and Hotel / Departmental meetings when required
  • To attend training sessions and meeting when required and to operate in line with the training or information received
  • To demonstrate a pride in workplace and a high level of commitment
  • To allocate sections, in the absence of the Supervisor, before commencement of shift according to projected business.
  • Follows established systems for taking, placing, and delivering orders.
  • Provides guests of the restaurant with accurate invoices at the end of the meal.
  • Minimum 1 year experience in a similar position or 1 year experience Hostess with in the 4 or 5 star hospitality industries.
  • People skills and effective people management
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