Housekeeping Coordinator
Fairmont Hotels & Resorts
Fairmont Fujairah Beach Resort, Fujairah, United Arab Emirates
منذ 2 يوم

Summary of Responsibilities :

Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offers professional, engaging and friendly service
  • Answer the telephone as per the hotel standard.
  • Run various status reports in order to do opening shift and prepare room attendant assignments.
  • Review logbooks for special requests and instructions
  • Answer the phone and log all messages.
  • Track all room statuses
  • Coordinate VIP rooms , make up room requests .
  • Monitor the issuing of keys.
  • Log all lost & found items.
  • Maintain filing systems.
  • Maintain close contact with Engineering in reference to room repair & out of order room statuses.
  • Inform security of any emergency brought to Housekeeping’s attention.
  • Prepare and monitor room status reports for possible discrepancies.
  • Update room status whenever required.
  • Distribute VIP assignments.
  • Respond promptly & politely to any requests from Royal Service.
  • Maintain close contact with the Front Office & Floor Supervisors with reference to arrivals & departures.
  • Maintain good working relationships with all colleagues and leaders
  • Execute any other tasks as required.
  • Qualifications :

  • Previous experience in a hotel Housekeeping is an asset
  • Excellent communication, both written and verbal
  • Ability to handle multiple tasks simultaneously
  • Ability to prioritize responsibilities
  • Ability to resolve situations involving guest challenges
  • Excellent knowledge of Microsoft Word, Excel, Power point and Opera
  • Physical Aspects of Position (include but are not limited to) :

  • Constant standing and walking throughout shift
  • Visa Requirements :

    Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

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