Automation Service Engineer
Bühler
Dubai, United Arab Emirates
منذ 3 يوم

Buhler Group in Dubai, United Arab Emirates is looking for a skilled and passionate engineer to join our team as Automation Service Engineer.

This position will be responsible to provide automation service and digital sales and automation support to the customers in the Middle East region.

Buhler Group in Dubai, United Arab Emirates is looking for a skilled and passionate engineer to join our team as Automation Service Engineer.

This position will be responsible to provide automation service and digital sales and automation support to the customers in the Middle East region.

  • Analyze, troubleshoot, and resolve both mechanical and automation malfunctions and breakdowns of the machines.
  • Provide software, electrical hardware, and installation support for customers via online tools or phone calls.
  • Prepare and submit timesheets, service reports, drawings and other documents related to the assigned task.
  • Training customers when needed on instrument operation and maintenance.
  • 24 / 7 support availability for Sales & CS team for automation troubleshooting at customer site.
  • Conduct systematic root cause analysis of problems to ensure permanent resolution and / or escalate with a detailed documentation when root cause is not identified.
  • Handle claims and provide technical support and guidance to escalated claims as per the claims process.
  • Sharing of experience and feedback to other projects and functions.
  • Compliance with processes, procedures, and tools of the machines.
  • Actively participate in project reviews or meetings if required.
  • Perform in-house PLC, SCADA programming according to Buhler standard.
  • Bachelor’s degree in Automation / Mechatronics / Electrical Engineering.
  • Minimum of 3 years’ working experience in an international environment with development and commissioning of plant automation systems
  • Fluent communication skill in English language; Knowledge of Arabic is an advantage.
  • Experience in automation related job functions as assigned, including, I / O tests, Instrumentation lists and the specification of instrumentation and control element
  • Knowledge of Siemens (TIA Portal / S7,WINCC), Rockwell (Compact Logix, Panelview) and Wonderware, Archestra and InTouch
  • Knowledge of Industrial Variable Frequency Drives & associated Electrical systems
  • Basic knowledge of Internetworking, Network Security and Routing Protocols.
  • Experience in Siemens programming software (Step7, Tia Portal) for PLC S7 300 / 400 / 1500, HMI touchscreen, SCADA system programming and commissioning at customer manufacturing site.
  • Ability to independently resolve more complex issues requiring detailed systems and applications knowledge
  • Ability to work in a matrix organization and in international engineering teams.
  • Willingness to travel locally and internationally.
  • Excellent written and oral communication skills to interface effectively with internal and external stakeholders
  • Cover Letter
  • Who we are

    Bühler as an employer

    We are working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions and business models.

    At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success.

    We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference.

    By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.

    Bühler is an equal opportunity employer and we value diversity and inclusion at our company, therefore, it's important that you match us and we match you.

    Regardless of your gender (m / f / d).

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