Ras Al Khaimah, UAE
منذ 6 يوم
source :

About theRole

You will provide retailfinance support and constantly co-ordinate with the team forcompliance of policies and procedures.

Your responsibility will bebut not limited to :

  • Daily cashcollection / Petty cash management
  • Debtorspayment follow up and clearing
  • Contractcreation / Customer lease billing on every month
  • Customer / Supplier account reconciliation
  • Maintain GL reconciliation / GL Schedule
  • Principal claim process and payment follow-up
  • Supplier payment release
  • SalesReport flash
  • MIS reports
  • Manage Jobs / Customer requests
  • Log Service delivery requests &Supplies delivery requests
  • Ensure SLAs inattending calls with least Call Abandon Ratio
  • Allocation of Jobs taking into consideration geographicalrouting, Maximize per day per Tech productivity, Meet response time2 4 hours, Assess Load Vs Capacity of Techs
  • Plan the Preventive Maintenance schedule (based on AMCterms and / or Document volume of the Printers / MFPs)
  • Customer relationship management(key for CS and for service referrals for new machines)
  • Work in close coordination with Supervisor / Manager andthe field teams (technical & delivery crews) for real time / dynamic service support to the customers
  • Update full cycle of the Jobs in SAP Notification / Service order / Spare requests / Jobupdate / Invoicing
  • Co-ordinate with stores forparts / units
  • Filing of relevantdocuments.
  • About You

    To be successfully considered for this role, you mustdemonstrate the following skills and qualifications :

  • Degree in Accounting preferably havingprofessional accounting qualification is desirable but notessential
  • Minimum 5 years’experience in similar position handling accounts in ConsumerElectronics industry
  • Good knowledge on ERPsystems
  • Ability to handle daily cashcollection & Petty cash management
  • Debtors payment follow up and clearing
  • Knowledge on Contract creation & Customer leasebilling on every month
  • Customer &Supplier account reconciliation
  • Maintain GLreconciliation & GL Schedule
  • Highproficiency in MS Excel skills is essential
  • Excellent in spoken and written English is required forthis role
  • Well organized with the ability tocommunicate at all management levels.
  • Customerorientation
  • We’re here to provide excellent service but alittle help from you can ensure a five-star candidate experiencefrom start to finish.

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