Food and Beverage Service
Twilight Solutions,
Dubai UAE United Kingdom U K, Not Mentioned, United Arab Emirates
منذ 2 يوم
source : Wisdom Jobs

PURPOSE Under the general guidance and supervision of the Restaurant Manager and Outlet Supervisor within the limits of established corporate Policies Procedures and Food and Beverage Manual responsible for assisting the Restaurant Manager and Outlet Supervisors to provide Food and Beverage in assigned outlet RELATIONSHIP 1 Reports directly to the Maitre d or Head Waiter or Asst Head Waiter 2 Interacts and cooperates with Food and Beverage staff as required 3 Interacts with guests as appropriate 4 Interacts with Housekeeping Engineering Laundry Storeroom and other departments and requested DUTIES AND RESPONSIBILITIES 1 Assists and participates the day to day function of Waiter Bus boy facilities sales expenses and ensures the required standard of service performance are implemented and maintained 2 Provides an overall high levels of Food and Beverage service to guests and ensuresthat guest satisfaction are met3 Complies with and ensures that the Hotels a Health Safety and Hygiene Policy b House Rules and Regulations c Personal Grooming and Appearance Standards 4 Ensures punctual attendance and adheres to duty schedules as directed by the Restaurant Manager or Outlet Supervisors 5 Attends formal training held by Manpower or Outlets in regard to Food and Beverage Service Quality Standard Expectation and Future Career Development 6 Inspects conducts all mise en place work required and ensures that all areas of responsibilities are kept up to the expected standard and regulations according to he designed task 7 Ensures timing of service functions are adhered to for guest satisfaction 8 Informs notifies supervisors and subordinates of special request and or other related manners 9 Handles guests complaints and refers them as necessary Follow up on corrective action 10 Practices Basic Skills of Guest Courtesy as appropriate 11 Routinely checks identifies assigned section needs for maintenance work order relays same to supervisors and ensures the accomplishment are proper 12 Ensures that all checks in the area of responsibility have been signed by guest and that figures are correct before passing on to the cashier and all administration of obtaining and delivering procedures are followed 13 Ensures that all public and back of house areas are presentable and that all equipment is stored correctly 14 Performs related duties and special projects as assigned Profile Summary : KeySkills : Profile Summary : KeySkills : Company Profile : Twilight Solutions twilight solutions is one of the manpower consultancy

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