Are you ready to be a Meeting and Event Sales Manager at Crowne Plaza Newcastle?
Maternity Cover - Looking to Start March 2019 (12 Month Cover)
What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies -
people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
An exciting opportunity for an experienced Meeting and Events Sales Manager to join our growing team in The Crowne Plaza, Stephenson Quarter.
The Hotel boasts 251 bedrooms, our impressive meeting & events suite, Hawthorns restaurant and the lively Gin Bar. This is an excellent opportunity for a Meeting and Events Sales Manager to join a fun and friendly team which has a great atmosphere and is an excellent place to learn and grow within your career.
Join us and we won't expect you to conform to any stereotype - because we know that a team with different perspectives and passions can only make us stronger.
At Crowne Plaza, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.
We work to provide 'True Hospitality'
Your day to day
As a Meeting and Event Sales Manager, you will manage the convention and event sales activities in line with the annual sales and marketing plan and to achieve / exceed budget and sales strategy for your hotel.
Manage day-to-day convention and event sales activities, plan and assign work, and establish performance and development goals for team members.
Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Financial
Assist in the sales plan and implement tactics to achieve budget.
Monitors competitors' activities and assists in marketing intelligence.
Refers sales leads to appropriate personnel within the InterContinental Hotels Group.
Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
Services existing business through management of account bases.
Sell all facets of the hotel.
Manage the corporate head office and the preferred hotel history for that company.
Develop and maintain a regular pattern of sales calls, meeting with principals of target market.
Provides direction on, and conducts market research and analysis.
Develops and maintains contact with business generators, meeting and convention planners, visitors / convention bureau, travel agents, tour operators, airlines, corporate accounts, Government.
Departments and other producers closely allied to Hotel business
Builds profile within local market place through attendance at various events and local market place.
Conduct client interviews.
Plan and conduct familiarisation tours and site inspections.
Monitors existing business and inputs into sales strategy meetings to maximise business.
Grows existing business and establishes and pursues leads which will develop business.
Interfaces with operations on a timely basis.
Initiates and prepares tenders for business.
Assesses sales and marketing data.
Assists with the preparation of new products and services.
Assists in the evaluation of sales and marketing activities.
Analyses sales mix and likely impact on hotel goals.
Implement direction from Director of Sales and Marketing
Works with superior in the preparation and management of the Department's budget. Guest Experience
Provide guests with information (example : loyalty programs, area attractions, restaurants, facility information) to enhance guest experience.
Develop and maintain relationships with key clients and outside contacts in order to produce group and / or convention business, to include room sales, food & beverage sales, and catering / banquet services.
Schedule conventions and / or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the Sales Office and prospective clients. Responsible Business
Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.
Develop awareness and reputation of the hotel and the brand in the local community.
Perform other duties as assigned. May also serve as manager-on-duty.
What we need from you
Bachelor's degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
2 years related experience or an equivalent combination of education and experience. This job requires ability to perform the following :
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the company.
Problem solving, reasoning, motivating, organisational and training abilities.
Proficient in the use of Microsoft Office.
Good writing skills Other :
Communication skills are utilised a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the company.
Reading and writing abilities are utilised often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
Mathematical skills, including basic mathematics, budgeting, profit / loss concepts, percentages, and variances are utilised frequently.
Problem-solving, reasoning, motivating, organisational and training abilities are used often.
Ability to travel to attend workshops, tradeshows, conventions, etc.
May be required to work nights, weekends, and / or holidays.
Benefits of working for us
28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days
Fitness Club Membership
Excellent employee recognition programmes
Discounted international room rates for yourself, family and friends
Refer a friend bonus
Vast range of learning and development programmes
Opportunities for promotion and transfer across the group
Meals whilst on duty
Most importantly, we'll give you the room to be yourself . If you feel you are the right candidate for the role as our Meeting and Events Sales Manager , then please click ' apply ' now! We'd love to hear from you!
You must meet the legal requirements to work in the UK.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.