Retaul Saes consultant
Travelex
Abu Dhabi
منذ 5 ساعات
source : MNC Jobs Gulf

Job Description

Role purpose To offer exceptional customer service whilst maximising all sales opportunities. Key accountabilities

  • Deliver excellent customer service
  • Follow the sales process in order to maximise sales
  • Understand features and benefits of all Travelex product lines
  • Use every opportunity to upsell and cross-sell
  • Recognise the warning signs of questionable transactions and mitigate
  • possible effects of the sale

  • Adhere to promotional marketing offers
  • Manage till stocks
  • Achieve individual KPIs / targets
  • Fully investigate overs and shorts (differences) and report
  • Adhere to company and location policy and procedures, including Audit,
  • Risk, Health & Safety, Security and customer service requirements

  • Ensure compliance to legal and corporate requirements
  • Maintain high standards of housekeeping and presentation of stores
  • Contribute to the success of the team
  • Complete training within required timelines
  • Role-specific experience and skills

  • Retail, cash handling and / or banking experience
  • Good customer service skills
  • Good numerical ability
  • Good knowledge of product, services and procedures
  • Demonstrated experience working with computer systems
  • Ability to work independently as well as in a team environment
  • Ability to handle routine activities with attention to accuracy and detail
  • Flexibility to work different shifts and locations as required
  • English language skills
  • General experience and personal qualities

  • Self-aware, open-minded with a high degree of personal and professional
  • integrity

  • The ability to build and manage relationships, developing trust and credibility
  • with customers, partners, peers, teams, internal and external stakeholders

  • A strong record of performance delivery in their area of expertise, through
  • increased sales and / or performance against KPIs

  • The ability to analyse issues and solve problems
  • Drive customer focus in everything we do to gain and retain high quality
  • customers for the long term success of Travelex

    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالضغط على "واصل" ، أعطي موافقة نيوفو على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـ نيوفو . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
    واصل
    استمارة الطلب