Ward Clerk - Mediclinic Welcare Hospital
EHL Management Services Fz Llc,
Dubai, Not Mentioned, United Arab Emirates
منذ 8 يوم
source : Wisdom Jobs

Requirements High School Diploma or equivalent Completion of a secretarial certificate course will be an advantage Minimum of 1 year experience as a ward clerk or customer service-

related function Knowledge of clinical terminologies Computer literacy at intermediate level English language proficiency is a must ability to speak Arabic is a definite advantage Mature and calm person with independent problem solving abilities within a busy environment Well developed administrative and organizing skills Good interpersonal skills Ability to work under pressure Willing to work shifts on weekends and public holidays Key Outputs Provide administrative support to the ward unit Patient register is complete and corresponds with admission statistics Bed status is updated according to procedure Patients are received and orientated on admission to the unit Ensure stock levels of required unit documentation are maintained Ordering unit supplies from stores department and follow up delayed deliveries Assist communication flow within the unit by answering calls and directing them to appropriate members of the healthcare administrative team Maintaining the patient medical record in accordance with Hospital policy Patients healthcare-

related discharge appointments and treatments are arranged e g x-rays pathology ancillary health services Stock is billed according to set guidelines Coordination is done between patient relatives and insurance personnel in case of nil or limited approval under guidance of the Nurse Manager Ensure Clients expectations are met and quality client service principles maintained and complaints resolved promptlyProfile Summary : KeySkills : Profile Summary : KeySkills : Company Profile : Founded in 1998 Mediclinic Welcare Hospital is a modern multi-

speciality medical facility providing attentive cost-effective quality care of an international standard Our specialists are highly qualified and experienced within their particular fields and all out staff members are trained to be fully conversant with best customer care practices quality in the delivery of services patient feedback consistency of service courtesy and effective communication Mediclinic Welcare Hospital was the first private Hospital in Dubai to receive the prestigious Dubai Quality Appreciation Award and the ISO 9001 2000 certification The hospital also received the Joint Commission International Accreditation which is the most widely accepted hospital accreditation award

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