CRM Engineer
Farah Experiences LLC
Abu Dhabi, United Arab Emirates
منذ 6 يوم


At Farah we thrive on seeing happy guests, colleagues, and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives.

Our purpose is to create happiness one smile at a time.

As a CRM Engineer, you will be responsible for the development and support for internally created or supported application software, including : Business requirement gathering, developing the solution, and testing troubleshooting the applications.

Working closely with senior management to develop and improve the business applications. Your responsibilities will also include :

  • Understanding and documenting the business requirements
  • Developing Customizing the application and collaborating with Manager on the Application Design and Architecture
  • Writing the SIT / UAT test, and validating it with the business users
  • Providing the required training for using the application to the business users
  • Troubleshooting any bug issue in the system and identifying the appropriate fix
  • Responsible for the Integrity, Maintenance and changes to the Application Development Servers
  • Provides ad-hoc reporting and decision support required for management decision processes
  • Maximizing applications performance by monitoring performance, troubleshooting application problems and outages and scheduling application upgrades
  • Maintaining application interfaces for data integration
  • Leading, training and supporting the work of other staff engaged in similar functions
  • Managing Vendors
  • Monitoring and maintaining the following Application Systems : MS Dynamic CRMSQL ServerIntegration Applications between MS Dynamic CRM system and other systemsCustom API’s
  • Qualifications

    As an ideal candidate, you will need to have :

  • Education to degree level in Computer Science or equivalent
  • Microsoft Certified Professional in SQL Server and Technology Specialist (MCTS) in CRM
  • Minimum 6 years experience of Application Development
  • Minimum 5 years experience of Customizing MS Dynamic CRM and Database Design and Analysis required
  • Experience with Microsoft CRM platform, including : customization, administration and development
  • Strong analysis and programming skills utilizing (MS Dot Net Framework, C#, JavaScript, JQuery, and AJAX etc)
  • Ability to develop Web Services (SOAP REST)create and debug complex stored procedures, SQL statements, views, triggers, and functions for MS SQL Server and also develop MS SQL Server Integration and reporting Services
  • Understanding of utilizing Visual Studio and Team Foundation Server
  • Experience with data modeling tools, and major DBMS systems such as Microsoft SQL Server is a plus
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