Learning & Development Manager

If you are passionate about helping people learn and grow, with excellent communication skills and has experience managing budgets, we’d like to meet you.

In this role, you will provide training and development support for Heartists in the Hotel through researching, developing, implementing, administering and evaluating employee training and development activities.

What is in it for you :

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing :

Collaborates with management team to ensure departmental orientation processes are in place and Heartists receive the appropriate new hire training to successfully perform their job

Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan

Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized .

Initiate, coordinate, deliver and follow-up on all training activities within the hotel ·

Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members

Conduct and deliver engaging and interactive inductions

Assist the team to conduct engagement activities for the Heartists

Assist with the implementation of new policies, procedures, and standards

Your experience and skills include :

Proven experience as an L&D Manager, Training Manager in a reputed hotel brand

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices