Food & Beverage Supervisor
Accor
Dubai, UAE
منذ 2 يوم
source : Drjobs.ae
  • Supervise the day-to-day outletoperations.
  • Is responsible from his / herstation or section in terms of service and guestsatisfaction.
  • Directs the waiter / tress foran efficient service.
  • Enhances the guestsatisfaction by dealing with them professionally.
  • Handles the guest complaints and requests of the stationor section.
  • Creates an atmosphere oftranquility amongst the brigade.
  • Checks thestandard and quality of food and beverage, which leaves the kitchenand bar.
  • She / he needs to have a salebehavior , and ask tactfully to the guests if they wouldlike another beverage or an up selling.
  • Checks the extra needs of a guest all the time.
  • Coordinates with the Restaurant Manager and / or theFood & Beverage Manager to plan and conduct skills trainingconstantly.
  • Checks the mise-en-place priorand after the operation.
  • Makes sure that allequipment’s are in appropriate place and nothing is leftaround, which can be hazardous.
  • To ensurethat the Restaurant is managed efficiently according to theestablished concept statements.
  • To ensurethat all operating standards are adhered to in order to achieve thelevel of service established in the Departmental OperationsManual.
  • To assign responsibilities tosubordinates and to check their performance periodically.
  • To be on the floor at all times.
  • To assist in the operations during busy periods.
  • To ensure that the par stocks for all operatingequipment and supplies are strictly adhered to and that theRestaurant is adequately equipped.
  • To assistin conducting monthly inventory checks on all operating equipmentand supplies.
  • To assist in controlling therequisitioning, storage and careful use of all operating equipmentand supplies.
  • To attend all meetings asrequired by the Management.
  • To conduct dailypre shift briefings to servers & bus attendants onpreparation, service and menu.
  • To liaisewith the Kitchen and Beverage department on daily operation andquality.
  • To handle all guest complaints,requests and enquiries on food, beverage and service.
  • To establish a rapport with guests maintaining goodcustomer relationship.
  • To ensure that theRestaurant cashiering procedures are strictly adhered to.
  • To assist in the revision and updating of theRestaurant Departmental Operations Manual on an as neededbasis.
  • To assist in planning and organizingfestive food promotions within the Restaurant Manager and the Food& Beverage Manager.
  • To review& maintain the Daily Log Book.
  • Tomaintain the Restaurant bulletin board.
  • Tosubmit all guest / employee incident reports.
  • To report "lost and found" items.
  • To issue repair and maintenance job orders to ensure theproper maintenance of the Restaurant.
  • Tomaintain a good rapport and working relationship with employees inthe Restaurant and all other departments.
  • Toundertake any reasonable tasks as assigned by the Food and BeverageDepartment.
  • To conduct training of employeesensuring that they have the necessary skills
  • To perform their duties with the maximum efficiency and in the mostproductive manner.
  • To attend training andmeetings as and when required.
  • To ensurerosters are posted and timesheets submitted on time.
  • Report to duty punctually wearing the correct uniformand nametag.
  • Maintain a high standard ofpersonal appearance and hygiene.
  • Carry outother duties as assigned.
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