Learning Consultant – Government Engagement and Social Impact, CEMEA
VISA
Dubai, UNITED ARAB EMIRATES, AE
منذ 1 يوم

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive.

Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second.

The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere.

As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace.

We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together , let's transform the way the world pays.

Job Description and Responsibilities

This position sits within Visa University, the learning function within Visa, and supports training key stakeholders including government officials and others on how payments work.

  • Partner with Government Engagement (GE), Social Impact (SI) and General Country Managers (GCMs) to establish a learning framework in CEMEA aligned with Visa’s strategic business objectives
  • Influence, collaborate with and manage broad stakeholder groups in Visa eg. GE, SI, Risk, legal, Comms, to adequately respond and deliver against specific governments’ capability building needs
  • Support educational efforts on a broad array of topics by engaging with Central Banks, Banking Associations and institutes, Ministries of ICT, Ministries of Finance, Sovereign Wealth Funds across the GCC and other entities such as free zones, government fintech hubs and other charitable organizations that are funded by the government
  • Outline and develop programs and initiatives that enhance the delivery of the Inclusive Impact & Sustainability (II&S) team
  • Support Government Engagement and Social Impact by representing Visa at relevant learning forums in various markets
  • Act as the subject matter expert on Visa University (VU) content, tailor and package for government audiences in CEMEA and coordinate with VU globally on required production and delivery expertise
  • Support curation of relevant programs leveraging Visa University (VU) wide content eg. Leadership and Management and coordinate delivery through Subject Matter Experts (SMEs)
  • Identify global Visa SMEs and internal faculty and support in the delivery of learning initiatives
  • Identify partnerships with external education partners on the design and delivery of key priority programs where applicable
  • Qualifications

  • Bachelor’s degree in Learning and Development, Public Policy or equivalent experience
  • 10+ years’ experience in Learning and Development, Government Relations, consulting or related field
  • Strong aptitude for working with broad scope of technical, business, and professional subject matter; quick and agile learner
  • Digital payments background is required
  • Demonstrated ability to effectively collaborate, consult and influence senior leaders, business partners, internal and external customers, and colleagues to drive business results
  • Strong communication (written and verbal), consulting, stakeholder management, relationship management and influencing skills at all levels in an organization
  • Effective track record of using metrics and analytics to drive decision making and increased value generation (sales, satisfaction surveys, etc.)
  • Demonstrated ability to drive innovation and change to improve efficiencies and the effectiveness of learning solutions
  • Experience in Training Needs Analysis (TNA), diagnostics, supporting L&D solutions, and evaluation of L&D projects
  • Great collaboration skills, able to engage a wide variety of people in solution design and delivery across various geographies
  • Well-read and able to offer a perspective on payments, policy, leadership, diversity and inclusion and other key organizational topics
  • This role will report to CEMEA Head of Learning.

    Additional Information

    Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

    Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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