Position
The Senior Sales Executive is responsible for delivering an outstanding customer service to all customers and using appropriate sales techniques and product knowledge to reach the sales targets.
In addition, the Senior Sales Executive is responsible for stock replenishment, promotion of products and new launches, and cash handling.
Sales Achievement
Achieve the sales target by using advanced sales techniques and product knowledge
Focus on selling and up selling.
Customer Service
Build and maintain customer relationships in order to build strong loyalty
Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations.
Merchandising
Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display and stock rotation
Implement all merchandising as per the brand’s visual merchandising guidelines.
Other
Cleaning, prepare stock in hand, participate in inventories.
Profile
Achievement Drive and Initiative
the ability to take prompt actions to achieve goals beyond requirements, to seek out new responsibilities and acts on opportunities
Level 2
ü Passes on relevant messages when required and follows this up
ü Demonstrates energy and enthusiasm in his / her work
ü Takes personal responsibility for own objectives
ü Takes initiative to achieve results in well known contexts or situations
ü Takes appropriate action at crunch times
Analytical Thinking and Problem Solving
The ability to approach data and situations logically, to break down problems into their component parts and look for underlying causes or thinking through the consequences of different courses of action