A Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages .
What will I be doing? As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages .
Specifically, you will be responsible for performing the following tasks to the highest standards : + Maintain an effective bar service with an emphasis on high quality, efficient service + Check that Guest service standards are set, implemented and monitored, and continuously evaluated + Set -up of the outlet in accordance with the pre -determined standards of the operation + Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly + Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe ) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it + Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied + Ensure all Team Members are impeccably presented and adhere to the correct uniform standards + Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures + Complete all necessary administration in accordance with Company procedures relating to all staff members + Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques What are we looking for?
A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members . To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow : + A warm personality, attentive and smartly presentable + An ability to listen and respond to demanding Guest needs + Excellent leadership, interpersonal and communication skills + Accountable and resilient + Committed to delivering high levels of customer service + Ability to work under pressure + Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions : + Customer Service experience in a supervisory capacity + Passion for delivering exceptional levels of Guest service + A basic level of IT proficiency What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full -service hotels and resorts to extended -stay suites and mid -priced hotels .
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value .
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day .
And, our amazing Team Members are at the heart of it all ! Job : Bars and Restaurants Title : Bar Supervisor Location : null Requisition ID : HOT06VWN EOE / AA / Disabled / Veterans