Operations Manager
CAREEM -
Fujairah, Fujairah, AE
منذ 6 يوم
source : WHATJOBS

ABOUT THE ROLE

Lead the operation teams in KSA to delivery on business objectives including (but not limited to) captain onboarding, supplier management, competition monitoring, product insights and execution of projects in cities across KSA.

RESPONSIBILITY

  • Responsible for on ground execution of plans related to captains across KSA
  • Ensuring smooth on-ground operations related to Ops Centers including captain onboarding, training and quality
  • Conducting focus groups from time to time to understand captain pain paints and acting as the focal person to resolve these issues by coordinating with country and basecamp functions
  • Taking full ownership of supply related on ground activities for all vertical including RH, Now and OA
  • Keeping a close eye on competitors and relaying any changes on captain sides to the country supply team
  • Strategizing and developing various channels to ensure the right mix of supply between vendors and individual captains
  • Setting up super captains in cities to expand footprint
  • Planning and executing captain engagement events
  • Leading the city ops function and ensuring proper development of team
  • Ensure continuous improvement of quality through effective training of the fleet
  • ABOUT YOU

  • 7-8 Years of experience in managing core operations and leading big teams
  • Educational background in operations / supply chain
  • You enjoy working with and leading large teams and have a laser sharp focus on execution
  • Careem is a multinational transportation network company operating an app-based car booking service company based in Dubai.

    Riders can make requests for immediate or later scheduled pick-ups through the Careem phone app.

    CAREEM requires below details to review your application

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