Job Fixed-term contract : Yes Duration of fixed-term contract (in months) : 24 Status Full Time Anticipated Start Date 21-01-2019
Jocelyn Lapure H9788-HR accor.com
Level of Education Vocational education Areas of study Hospitality Management Professional experiences 3 to 5 years Languages essential English Optional languages Arabic
Essential and optional requirements
Desired candidate should have a minimum of 2 - 3 year experience in similar role in Hospitality industry
Must be computer literate with effective communication skills and an excellent command of written and spoken English.
Should possess a strong character with a harmonious attitude to lead a multi-cultural team to reach the set goals of the department.
The ideal candidate will be a hands-on professional with a passion for service quality and excellence.
Outgoing, creative and eager to share the HEARTIST philosophy and AccorHotels values with guests and associates.
GENERAL PURPOSE :
To assist the Food and Beverage Manager in managing the assigned outlet as a successful independent profit center, ensuring maximum guest satisfaction consistent with Accor’s International standards, through planning, organizing, directing and controlling the Food & Beverage operation and administration.
To be flexible and extend job duties and responsibilities, which do not distinctly differ in nature from the original assigned work, including re-
assignment to alternative departments and areas if required, to meet business demand and guest service needs.
To ensure that Food & Beverage is served to the guests in the assigned station / section in a courteous, professional, efficient and flexible manner consistent with established performance and productivity standards in any of the Food & Beverage Outlets (Restaurants, Bar, Room Service) in order to maximize guest satisfaction and return clientele.
with the compilation of the Annual Business Plan.
at all times, following the hotels Standards of Performance.
the standard set. Please note that Master Task Lists are reviewed and changed on a regular basis reflecting change in trends, guest expectations and operating philosophies.
emergencies, coordinates with other managers regarding emergency staffing.
At Novotel, we grow faster
Feel fully responsible, be autonomous, adaptable, professional, have a love of adventureand a desire to stretch your limits : that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s successis due to the professionalism and enthusiasm of its 30 000 employees whohave been embodying the brand’s ideals for over 40 years.
DNA of the brand, innovation is at the heart of the promise made to employees : "At Novotel, we grow faster" . To transform this promise into reality, Novotelhas implemented a unique human resources policy declined around five mainprofessional career paths.
Novotel accompanies each employee throughout their career.Integration, geographic mobility, bridging provision, skills development everyoneis given the opportunity to progress quickly and go further. Impossible is not Novotel.