Technical Consultant/Integration Engineer
Teleopti
Dubai
منذ 5 يوم

Innovation is the most commonly mentioned word associated with Teleopti if asking our customers. Teleopti is one of the best in the world at what we do providing workforce management software to improve customer service.

We are proud, but we can do more. Since 2016 we have increased both order intake and the number of Teleoptimists (that is what we call ourselves) by more than 20%.

Teleopti is now on the lookout for yet another talented colleague to expand our Technical Consulting Team. In the team we all care about the end result ensuring a high customer value.

All our colleagues are given an immediate introduction to the business concept that has brought us to where we are today.

We believe in transparency and communication and as a team we meet up every month to look at how things are going, how everyone is contributing and how we can improve.

Teleopti is an agile and fast paced company in an exciting growing phase and now is an excellent time to join and help us grow and develop even further as a company.

How about the job?

As Integration Engineer you will be responsible for the technical delivery in our projects. This includes software installation and integrations.

Our solution is either installed on premises and / or in Microsoft Azure environment. You will also be a valuable colleague in the team managing and solving technical issues during the project lifecycle.

This will be done with support from our integration team in Stockholm and Denver.

You will work closely together with our customers, project managers and account managers to identify and understand the needs of our customers and prospects.

The position is located in our Dubai office, UAE and most of the work is performed from the office as you will serve customers all over the world.

Your days will be filled with :

  • Teleopti WFM installations
  • Setting up integrations between Teleopti WFM and CTI platforms
  • Developing and customizing integrations : o Database, File or Web API integrations
  • Customer projects meetings, mainly over phone
  • Internal project meetings
  • Trouble shooting and solving technical issues for our customers
  • Requirements gathering and specifications of customizations
  • Technical sales support
  • How about you?

  • You have good knowledge in Microsoft SQL
  • You are curious about (or knowledgeable about) Microsoft Azure Cloud technology
  • You communicate well in English
  • You enjoy working close to customers
  • You are curious to learn new things and a fast learner
  • Knowledge in C#, WEB APIs or ACD / CTI platform is advantageous
  • How about Teleopti?

    Teleopti was founded in Stockholm in 1992, and is still a privately-owned company, which has grown organically while making a net profit.

    Nine out of ten of our customers recommend us.

    At Teleopti we see no boundaries when it comes to diversity at our offices. Diversity enriches our organization and our customer relations.

    We are also proud that the people who matter the most appreciate our closeness. Every year we are rated high in the Great Place to Work rankings.

    We build our business with the support of dedicated colleagues and managers, in short, a workplace in which we help and trust each other.

    We call this Teleoptimism, and it is embodied by our values : Speed, Professionalism, Commitment and Closeness. Are you also someone who prefers to say yes rather than no?

    Then you might be a Teleoptimist.

    قدِّم طلب ترشيحك
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    إزالة من الإشارات المرجعية
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    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
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